Support
Frequently Asked Questions
Everything you need to know before ordering from Littlefolk.
Orders & Shipping
Delivery times vary by region — typically 5–14 business days depending on your location and order volume.
Once your order has been dispatched, you'll receive tracking details by email. If you haven't received tracking info within a few business days of ordering, feel free to reach out.
Yes — we ship worldwide. Delivery times vary by region, typically 5–14 business days.
30-Day Sleep Risk-Free Guarantee
Try it for 30 days in your own home. If it doesn't help improve your baby's sleep, you're covered — no stress. We want you to feel confident ordering, not pressured.
Email us at hello@littlefolk.com.au with your order number and we'll take it from there. No lengthy process, no awkward questions.
Products
Our products are selected with everyday family use in mind. We recommend following any included product instructions and always supervising babies and young children where appropriate. If you have questions about a specific product, feel free to contact us before ordering.
We focus on practical, parent-friendly products designed to fit into everyday family life. Each product is chosen because it genuinely earns its place in a real home.
Each product page includes details to help you decide. If you're unsure, reach out — we're happy to help you find the right fit for your family.
General Support
You can reach out via our Contact page or email us directly at hello@littlefolk.com.au. We aim to respond within 1–2 business days.
We're working on adding gifting options. If you have a specific request, contact us before placing your order and we'll do our best to help.
Still need help?
If you can’t find what you’re looking for, our team is happy to help. We reply within 1–2 business days.
Contact us